Business Process Outsourcing

The expertise, experience and passion of our employees form the foundation of every successful customer relationship. The highest quality standards and professionalism in handling business processes in customer service and processing guarantee the long-term satisfaction of your customers. 

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Your challenge

Do you have one-off or ongoing requirements in your day-to-day business and need to carry out maintenance and modification work in your systems?  
Are your employees no longer able to cope with the volume of tasks to be carried out?  
Processes cannot be continued and lead to consequential problems such as bad debts?

Solution

We work with you to create a quality-assured procedure for making adjustments to any process data quickly, efficiently and cost-effectively. If required, we can also take on pre-defined process tasks as fixed-price projects. If you want to pass on the benefits of processing on a permanent basis, we will be happy to make you an offer for permanent relief by our employees.

Your benefits

Your own employees are available for the actual tasks. Blocked processes are quickly up and running again and subsequent processes can continue to run automatically.

Examples of areas of activity

Master data modifications
Clarification cases
Change of supplier
Device management
Market communications
Accounts receivable management
Execution of invoice corrections
Surplus/shortfall
Meter reading plausibility checks
Campaign management

Systems

Salesforce
SAP
powercloud3
Powercloud

Our services

Temporary support
Long-term support
Outtasking
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